Terms and Conditions For Registration and Payment for CCS Classes and Tours

Registration

 

Registration is required for all paid activities. Please register in person or online at www.communitycenter.cn
 
Online Registration
 
Step 1. Go to CCS website at www.communitycenter.cn
 
Step 2. Click Sign Up on homepage or Sign In if you are already registered with CCS.
 
Step 3. Follow the procedures described on how to create your CCS member account (*)
 
Step 4. After completing all procedures you will be able to use your online account to:
 
           a. Register for classes/tours
 
           b. Modify your personal info (phone number, etc)
 
           c. Manage your events and follow up with the classes you sign up for
 
           d. Change your password(*)
 
 
If you have participated in CCS classes/activities before, you already have the membership details. You can use the same email address to register for the classes that interest you.
 
Online registrations will receive a confirmation via a system-generated email. Please note that bookings are reserved in order of receipt of payment received, not date of registration. To guarantee a place, we encourage you to make a payment at your earliest convenience at your nearest CCS center. You can also register in person and make payment during our regular hours, Monday to Friday 9:00 a.m. – 5:00 p.m. Please read our Registration policies before agreeing to register for our classes and tours.
 

 

Price and Payment Policy

 

Early Bird Fee is applicable to payments made at least two weeks before a class begins, otherwise a Regular Fee will be charged. Payment can be made both by cash and bankcard at our centers. For Hongqiao and Minhang centers, payments are accepted in cash only. Please note that a 3% service fee will be charged by the bank for overseas-issued credit cards. A CCS Fapio can be issued for any class payment within one month with a payment proof (receipt). For other reimbursement purposes, CCS will issue a Letter of Proof.

 

Cancellations

 

The Center reserves the right to cancel any courses that do not have sufficient enrolment or in case of an emergency. We make every effort to notify registered students promptly in case of Cancellations. Therefore, it is important that you leave an updated phone number and email address when you register.

 

Refund and Credit Policy

 

For activities that are cancelled by the Center, the client will receive a full cash refund or class credit. If cancellation made by the client is 3 working days in advance, full credit or refund will be provided. The refund will be processed in the same way as the payment made: payments received by cash, get a cash refund. If payment is made by card, the refund will be transferred to your bank account (a 3% service fee will be charged by the bank for foreign cards). If cancellation is made by a client within 3 working days before the 1st class starts, 20% cancellation fee will be charged by CCS; the balance amount could be refunded or used as credit for future classes and tours.
 
If you withdraw from a series class after the 1st session, 50% cancellation fee will be deducted. NO REFUND will be given after the 2nd session/class of a series program. Medical emergencies will be considered as exceptional on a case-by-case basis.
 
Please note credits received in lieu of cancellation will expire in 6 months; refunds normally have a one-week processing time and should be taken within 3 months; otherwise, this amount will be recognized as a donation to CCS.
 
Please note that the Community Center Shanghai is a non-profit organization and classes are conducted based upon the minimum number of paid registrations. Please check your personal schedules carefully before committing to an event or class. Withdrawals at a late date can cause inconvenience to the Center and other participants. Additional classes, additional events and any changes to classes will be updated and posted on our WEBSITE. We invite you to browse our website at www.communitycenter.cn regularly.
 
 
 

Payment Locations

 

Pudong Center
 
Biyun Rd 1146, Tower A, 3rd Floor, Pudong
 
浦东新区 金桥 碧云路1146号A座3层
 
 (021) 3382-1770 ext 210 (021) 3382-1770 ext 215 (fax) Office hours: 9 a.m. to 5 p.m., Mon to Fri
 
 
 
Hongqiao Center
 
No. 201 Sheng Lun Lan Building, 5B, Lane 3215 Hongmei Lu  (300 meters behind City Shop, off of Cheng Jiao QiaoZhi Lu)  
 
上海虹桥虹梅路3215弄201号圣伦兰大厦5楼B座(城市超市后300米,程家桥支路上)  
 
Phone: 6406-4276 Office hours: 9 a.m. to 5 p.m., Mon to Fri
 
 
 
Minhang Center
 
360 Xing Le Rd, 2nd Fl, Hua Cao Town, Minhang, Shanghai Phone
 
(上海闵行区华漕镇幸乐东路360号2楼) Phone: (021) 6406-3866 Office Hours: 9am-5pm, Mon to Fri
 
 

 

Additional classes and events and any changes to classes will be updated and posted on our WEBSITE.

If you have any questions, please contact our Programs Department: Pudong